What we collect
Company, name, business email, product, quantity, destination country and message. Optionally, a PDF or XLSX attachment. We also receive the language of the page you wrote from.
Privacy
Privacy policy
This page explains how details from this website’s enquiry form and AI assistant are handled.
How we use it
To handle your enquiry and to email it to Anna Nowak, Sales Director, through an email provider.
Where and for how long
Valid enquiries and attachments are stored in a private database, including when sending is unconfirmed. Records older than 120 days are deleted at the next cleanup: on service startup and every six hours while running. Spam controls retain a keyed hash of the network address, removed at the next cleanup after one day. There is no public admin or attachment access. Email copies are handled separately; contact Anna to request deletion.
If sending fails
If the form cannot confirm your enquiry, contact Anna directly by email or phone. Failed enquiries are not automatically resent.
Deletion and contact
To request deletion of your enquiry, contact Anna Nowak: a.nowak@imt-international.com
Your consent
The form cannot be sent without ticking the consent box.
Website AI assistant
Chat text and captured enquiry fields are processed by Replit AI Integrations/OpenAI only when the assistant is configured. Do not enter patient data. We use a necessary signed, HttpOnly session cookie; chat content is not included in optional website statistics and no transcript is stored in your browser. Sessions expire after 24 hours, and expired chats are purged from the database on requests, at startup and hourly while the service is running. Submitted, confirmed leads follow the existing 120-day enquiry retention policy; email copies depend on each email provider. Only the approved summary and context are shared with Anna Nowak, with your explicit consent.
Optional website statistics
With your permission, our private administrator dashboard records pages viewed (without query strings), server visit times, referrer domains, device category and approximate country/city from a local IP-location database. Your IP address is processed transiently, not stored in these records. A random browser-tab session reference expires after 30 minutes of inactivity; sessions are approximate and do not identify individual people. Your allow/decline preference is remembered locally for 90 days and can be changed through Statistics preferences in the footer. Records are retained for up to 90 days; expired records are removed on server startup and at six-hour intervals while the server is running. Referrers and locations may be unavailable or inaccurate, including when using a VPN. This dashboard starts recording only after publication and consent, and does not import historical hosting-platform analytics.
Approved marketing-link campaign IDs may also be recorded after consent, but other query parameters are never stored. A campaign can remain attached to subsequent pages in the same tab session; missing or unapproved tags remain unknown.
The same optional choice also allows Google Analytics to measure public page views and successfully submitted enquiries using cookies. Form contents, contact details, files and URL query parameters are not sent to Google Analytics. Advertising features are disabled; you can withdraw consent in Statistics preferences.